The contracts management system that we are implementing has a facility for increasing prices in a variety of ways, by percentages or flat amounts. We were being shown how to use it this afternoon when my boss pointed out that there was nothing to show you on the screen when a contract had had a price increase, how much it was or when it had happened.
Putting it mildly, this was a bit of a show stopper.
After a bit of head scratching we realised that price changes do get written to the audit log, so the data is there somewhere in the system but we don't have an easy way of getting to it. Also, we realised that the mechanism for creating discounted invoices with an early settlement option is not really working in the way that we expected.
Not good, and the extended discussion about the implications went on till after five, leaving me just in time to join the traffic jams of Birmingham.
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